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Public Health, Welfare, and Labor Committee – June 15, 2009

Posted on June 15th, 2009

Date & Time: Wednesday, June 15, 2009 at 1:30 PM
Location: Room 130, State Capitol Little Rock, Arkansas
Agenda: http://tr.im/oze6
Attachments: none

1:34 pm – The review of the minutes from the May 26, 2009 meeting have been read and approved.

1:35 pm – Ron Fuller, Local Council for LogistiCare, is currently reporting on LogistiCare & Medicaid Transportation contracts with the State of Arkansas.

1:39 pm – Linda Powell, Arkansas Operations Manager for LogistiCare, is currently giving the committee an overview about the company and what they do.

1:41 pm – You can read about LogistiCare here: http://tr.im/oztU

1:50 pm – Gregg Bryars, Vice President of Operations for LogistiCare, is currently discussing their internal performance metrics and goals and has three focuses that they have 1) Quality of Service, 2) Quality of Safety, and 3) Quality of Relationships.

1:53 pm – They had created “report cards” for these metrics. The state system was scoring at about 70% when they started. They are nearing their goal of greater than 90%.

1:59 pm – Rep. Gaskill complimented the company on the fact that fraud has drastically been cut since this company took over.

2:01 pm – Rep. English asked what the total amount of the contract was for. It is $11.3 million.

2:04 pm – Rep. Ray Kidd is asking how the charges are determined. LogistiCare is not paid on a per trip basis. Sub-contractors are paid based upon the level of special services and distance. The level of services is reported by the member requesting services.

2:14 pm – Today sure is Monday. Some days it is amazing how many times legislators ask questions that have already been answered because they were not paying attention. Today is one of those days. Understandable if you have ever sit through some of these meetings, I have often struggled to pay the kind of attention that I should.

2:26 pm – Chairman Reep is inquiring with DHS about the department’s perception of the performance of LogistiCare. The only issue seems to be a clarification of “the 30 mile rule.”

2:29 pm – Rep. Adcock is inquiring with DHS about the cost to Medicaid. It is about $5 per member per month regardless of the number of trips paid to the “broker” but the subcontractor is paid by the broker by an internal contract.

2:43 pm – The super secret members only bathroom in the state capitol has “Sunshine Scent” air freshener. Apparently sunshine smells like a combination of OFF!, Roses, and Lemon, Who Knew?

2:46 pm – Currently listening to comments from the public about problems that individuals have with LogistiCare. Did you guys know that the chairmen of our legislative committees often will allow you to come comment when these contracts are being reviewed by the legislature.

3:06 pm – Committee Adjourned.

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